For more than 25 years, I’ve been managing product development and delivery in marketing, communications, technology and business operations, serving customers of all kinds. A handful of samples are here and there are lots more I can share.
Live Products
👩🏻⚕️ Website Product Management, Redesign for Lone Star Communications (2024)
🦾 Product Design Management IV Robotics & Design Operations at Omnicell IV (2022-4)
💳 Employee Self Service Web App Design & Delivery for PrismHR (2017)
Brief Case Studies
💬 Employee Experience Chatbot Product (Prudential, 2020)
💰 Financial Platform Experience (UX) Design (Moody’s Analytics, 2015)
🖥️ Website Project Management (Analysis Group, 2008)
🚌 Graphic Design (early CX) (Santa Barbara MTD, 1997)
📷 Peterson’s Photographic Magazine (published case study, 1994)
From public services and retail to consumer applications and enterprise software development initiatives. Have I seen it all? Nope! I have seen a lot – enough to know most of the acronyms – and can pick up on complex systems extremely fast.
By working in a lot of different spaces, designing and building systems for end users inside organizations (employees) and outside (customers), I have a rare combo of executive-level knowledge and hands-on, line-management experience in many industries. Freelancing is great alongside working at a local community college managing assistive technology for students with disabilities.
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This page was created by Larissa Schwartz. No AI was harmed or used in the process.