For more than 25 years, I’ve been managing marketing, communications, technology and business operations, serving customers of all kinds. A handful of samples are here and there are lots more I can share.
📷 Peterson’s Photographic Magazine (published case study, 1994)
🚌 Graphic Design (early CX) (Santa Barbara MTD, 1997)
🖥️ Website Project Management (Analysis Group, 2008)
💰 Financial Platform Experience (UX) Design (Moody’s Analytics, 2015)
💳 Employee Self Service Web App (PrismHR, 2017)
💬 Employee Experience (EX) Design w/chatbot (Prudential, 2020)
👩🏻⚕️ Design Management (Lone Star Communications, 2024)
From public services and retail to consumer applications and enterprise software development initiatives. Have I seen it all? Nope! I have seen a lot – enough to know most of the acronyms – and can pick up on complex systems extremely fast.
By working in a lot of different spaces, designing and building systems for end users inside organizations (employees) and outside (customers), I have a rare combo of executive-level knowledge and hands-on, line-management experience in many industries. Freelancing is great and my near-term goal is to bring my skills and experience to a vibrant org as a full-time employee.
This page was created by Larissa Schwartz. No AI was harmed or used in the process. Go back to the home page.